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The Cedar Brook practice

We would be grateful if you could complete this questionnaire about the practice.

Feedback from this will enable us to identify areas that may need improvement. Your opinions are therefore very valuable as we wish to provide the highest level of care.

Please answer ALL of the questions that apply to you. There are no right or wrong answers and staff will NOT be able to identify your individual responses.

1.Telephone

When you phone the surgery do you prefer to -

 
 

2.Appointments

Within how many days when you book an appointment do you expect to be seen?

Emergency Appointment:

 
 

Doctor Routine Appointment

 
 
 
 

Nurse Routine Appointment

 
 
 
 

3.Are you aware that you can book the following extended hours appointments?

Monday and Thursday evenings

6.30pm to 7.00pm

 
 

Saturday mornings 8.30am to 12 Noon, 2 surgeries a month

 
 

4.Did you know that you can do the following online via our website 24 hrs per day?

Book a routine appointment with the doctor

 
 

Cancel a routine appointment with the doctor

 
 

Order your repeat prescription

 
 

For patients already using our online service –

How satisfied are you with it?

5.Minor Ailments Scheme

(Operated in conjunction with local pharmacies)

Are you aware of this service?

 
 

Do you use this service?

 
 

6.Please rate the care/service provided by the following:

doctors

 
 
 
 
 

Nurses

 
 
 
 
 

Reception

 
 
 
 
 

If you have any further comments to add or suggestions for changing/improving the services we provide please write them here.

Comments

Thank you for completing this questionnaire.

This survey is now closed