Moat House Surgery

Number of Responses: 64

Q1 What is your opinion of our health screening clinic appointments (Asthma/Diabetes/Heart Disease Clinics)?

Too often  0%

Not often enough  4%

Just right  56%

Not applicable  39%

Q2 How would you prefer to be offered these appointments?

Letter of Invitation  17%

Letter with a specific appointment  12%

Pre book at last appointment  45%

Not applicable  25%

Q3 What do you think the implications are for not having regular reviews for conditions such as asthma, diabetes, heart disease prevention etc?

No implications  3%

Deterioration of condition  37%

Important medication monitoring is not kept updated  59%

Q4 Generally, how do you like to source health information that you feel is relevant to you?

One-to-one consultation with a clinician  78%

Leaflets in waiting room  3%

Internet  12%

Surgery website  4%

No response  3%

Q5 How do you think we can encourage frequent non-attenders to keep their appointments, bearing in mind we try as much as we can to offer appointments considering the demographics of the patient (age/address etc)?

Q6 On a scale of 1 to 5 would embarrassment put you off coming to see a clinician (1 = not embarrassed, 5 = too embarrassed)?

1  62%

2  17%

3  15%

4  1%

5  3%

Q7 If you have answered 5 above, how can the surgery make the experience easier for you?

Q8 Thinking of your last consultation (with doctor or nurse), how do you feel it went (tick all that apply)?

Q9 Are you aware of the surgery Newsletter which is issued twice a year?

Yes  87%

No  12%

Q10 Please indicate your preference for topic of next questionnaire?

NHS changes including cost cutting implications  57%

What can we do to help others in our community  7%

Services the surgery provides  34%