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Patient Health Awareness Campaigns

The Medical Centre is planning to hold further health awareness information evenings. (A Diabetes Information Evening was held recently and well attended.) Please let us know of topics that would be of interest to you, your family or friends. Please tick all that apply

  17%
  16%
  28%
  29%
  21%
  20%
  2%

Appointments

How quickly can you usually get an appointment?

  66%
  6%
  7%
  18%
  1%
  2%

How satisfied are you with this?

  52%
  22%
  7%
  11%
  6%
  2%

If you have ever missed an appointment at the Medical Centre, please let us know the reason why. Please tick all that apply

  4%
  11%
  3%
  5%
  67%
  3%

How would you like to be reminded about your appointment?

  52%
  9%
  26%
  19%
  0%

About You

In general, how satisfied are you with the way you communicate with the Medical Centre?

  55%
  29%
  7%
  4%
  3%
  2%

Which is your preferred method of communicating with the Medical Centre?

  44%
  1%
  35%
  12%
  0%
  1%
  1%
  6%

This additional information will help to make sure we try to get a representative sample of the patients that are registered at this practice.

Are you?

  38%
  57%
  5%

Age group:

  0%
  8%
  13%
  19%
  18%
  21%
  10%
  2%
  0%
  9%

Please indicate which of the following ethnic background you would most closely identify with?

  71%
  1%
  1%
  3%
  1%
  3%
  3%
  1%
  0%
  5%
  0%
  3%
  8%

How often do you come to the Medical Centre?

  46%
  37%
  13%
  4%

Ashfield Medical Centre

How satisfied are you with the way you are treated by the reception team?

  74%
  16%
  2%
  2%
  1%
  5%

Was the reception team able to answer your questions or concerns?

  82%
  4%
  8%
  6%

How satisfied are you with the way you are treated by your Doctor?

  64%
  22%
  6%
  3%
  0%
  5%

Do you feel you were able to understand you problem(s) after seeing your Doctor?

  43%
  30%
  15%
  6%
  6%

Repeat prescriptions

In general, how satisfied are you with the way you request repeat prescriptions?

  51%
  26%
  8%
  2%
  1%
  12%

If you are not satisfied with the way you request repeat prescriptions, please let us know why.

How do you normally request your repeat prescriptions?

  51%
  10%
  0%
  16%
  12%
  6%
  5%

Which of the following methods would you prefer to request repeat prescriptions? Please tick all that apply

  38%
  26%
  0%
  18%
  17%
  22%
  8%
  0%