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Patients Aged 18 – 34

When getting through to a receptionist, how satisfied were you with the care you received?

  0%
  11%
  5%
  84%

How satisfied were you with the appointment date and time you were given?

  3%
  5%
  5%
  87%

Once seeing the doctor/Nurse how satisfied were you with the care you received?

  0%
  5%
  9%
  86%

Overall, how satisfied are you with the care/service that you receive by Cricketfield Surgery?

  0%
  7%
  7%
  86%

Patients Aged 35 - 64

When getting through to a receptionist, how satisfied were you with the care you received?

  11%
  40%
  15%
  34%

How satisfied were you with the appointment date and time you were given?

  15%
  26%
  23%
  36%

Once seeing the doctor/Nurse how satisfied were you with the care you received?

  1%
  23%
  38%
  38%

Overall, how satisfied are you with the care/service that you receive by Cricketfield Surgery?

  9%
  30%
  26%
  35%

Patients Aged 65 +

When getting through to a receptionist, how satisfied were you with the care you received?

  5%
  11%
  9%
  75%

How satisfied were you with the appointment date and time you were given?

  1%
  11%
  11%
  77%

Once seeing the doctor/Nurse how satisfied were you with the care you received?

  1%
  3%
  19%
  77%

Overall, how satisfied are you with the care/service that you receive by Cricketfield Surgery?

  1%
  9%
  15%
  75%

If you have answered Dissatisfied to any of the above please explain why