Please could you indicate your age range
Please can you indicate your gender
Please tick which best describes your status
Please tick which best describes your ethnicity
Are you a carer?
Do you have any communication needs? If so, please state below.
Do you have any accessibility needs? If so, please state below.
If you do have any communication or accessibility needs, how do you feel the practice accommodates these needs? Could this be improved?
Comments:
How satisfied are you with our opening hours?
Comments on opening hours
What is your experience of telephone access to the surgery?
Comments on telephone access:
What are your feelings on access to speaking with a GP on the telephone?
How would you rate your satisfaction in getting seen the same day when you felt the problem was urgent (Urgent Access)?
How would you describe your experience of booking appointments in advance for routine matters?
Which statement best describes your views on telephone consultations? (Tick as many as apply)
How do you feel about the access to your preferred GP?
Comments on access to preferred GP
We currently offer both pre-bookable appointments (for routine matters) together with same day appointments (Urgent Access for acute problems). Please indicate which type of appointment you feel we need to prioritise.
Another communication route we have introduced is Patient Triage. This is able to be accessed via a texted link or via our website. If you have used Patient Triage, please can you feedback your thoughts?
Comments on Patient Triage
Any comments and suggestions: