TELL US ABOUT ACCESS TO THE PRACTICE
Getting through to us by phone?
EXCELLENT VERY GOOD GOOD FAIR POOR
How helpful are the receptions?
Our appointment times available to you?
How would you rate the surgery when you get to see or speak with your preferred GP?
Your experience making an appointment
The choice of appointment you were offered
The type of appointment you were offered
TELL US ABOUT YOUR CONSULTATION EXPERIENCE
Waiting times to see your GP/Nurse? [less than 15mins]
Based on your last visit were you given enough time with the healthcare professional?
Based on your last visit how would you rate the GP or nurse listening to you?
Based on your last visit how would you rate the treatment & care you received from the GP or nurse?
Based on your last visit how would you rate the GP or Nurses treating you with care and concern?
Based on your last visit how would you rate your confidence and trust in the GP or Nurse who assessed you?
Based on your last visit how would you rate the GP or Nurse recognised & understood any mental health needs?
Based on your last visit, how would you rate your your needs being met?
How would you rate the support you have received in the past 12 months to help you manage your long-term condition(s)?
How would you rate our surgery overall?
PLEASE LEAVE YOUR COMMENTS ON HOW YOU FEEL THE PRACTICE COULD IMPROVE ITS SERVICES
ANY OTHER GENERAL COMMENTS