Plas Meddyg Surgery

Patient Survey

Question 1

Have you ever booked an appointment by non-traditional methods, such as telephone, video, Ask NHS or e-Consult?

If you said no to Q1 would you like to in the future?

Question 2

Have you ever had a phone or video consultation?

If the answer to Q2 was yes, how would you rate your phone consultation?

If the answer to Q2 was yes, how would you rate your video consultation?

Question 3

Were you able to resolve all your concerns during these consultations?

Question 4

If you had issues (including any issues with technology), please explain

Question 5

Would you be happy to be offered a video or phone consultation, where appropriate, for future appointments?

Question 6

If booking a video or telephone appointment, would you prefer these to be:

Question 7

Thinking about your needs, would you prefer it if appointments were…

Question 8

We would like to try and tailor our appointment types and times to the needs of our patients, how would you best describe your employment status?

Question 9

Do you have a mobile phone?

Question10

Do you have access to the internet at home?

Qustion 11

Would you say that you are confident in using technology, such as the internet for a video appointment

Question 12

Please let us know of your age

Question 13

Would you recommend Plas Meddyg to a member of your family or friends?

Please let us know if you have any additional comments