Patient Survey

Generally, how easy is it to get through to someone at your GP surgery on the phone?


How helpful do you find the receptionists at your GP surgery?


How easy is it to use your GP practice’s website to look for information or access services


Is there a particular GP you usually prefer to see or speak to?


How often do you see or speak to the GP you prefer?


Before you tried to get this appointment, did you do any of the following?


Were you satisfied with the type of appointment you were offered


What type of appointment did you get? I got an appointment…


How long after initially contacting the surgery did you actually see or speak to them?


Last time you had a general practice appointment, how good was the healthcare professional at giving you enough time?


Overall, how would you describe your experience of making an appointment?


How long after your appointment time do you normally wait to be seen?


How satisfied are you with the general practice appointment times that are available to you?


Q14-Overall, how would you describe your experience of your GP surgery?


Are you male or female?


How old are you?


What is your ethnic group?