Pendle View Medical Centre

COVID-19 Practice Performance Survey

1. Were you satisfied with your ‘virtual’ appointment (via video call or telephone)?

YES

NO

1. Comments

2. Do you think your appointment would have achieved a better outcome if you had been seen ‘face to face?

YES

NO

Not Applicable

2. Comments

3. Would you prefer having a ‘face to face’ appointment?

YES

NO

Not Applicable

3. Comments

4. Would you be happy to continue to have types of ‘virtual’ appointments (via video call or telephone) still available as an option after Lockdown?

YES

NO

4. Comments

5. Do you find our process, using new techonology, easy to use for booking on-line, accessing your appointment or ordering your prescription (using the MyGP App or Patient Access)

YES

NO

No experience of these. If you would like to find out more about how to use these, please speak to a member of the reception team

5. Comments

6. If you are normally eligible for a FLU vaccination, where would be your preferred venue to receive the vaccination during the current COVID-19 situation?

Drive Through

In the Practice

In a Community Centre

No preference

Not eligible for the FLU vaccine

6. Comments