Which Surgery do you attend most?
Which other Surgery / Surgeries do you attend?
How easy do you find getting into the building at your most used surgery
If difficult, what is the major problem?
Is information available at the surgery in a format which is suitable for your needs?
If No, What needs to be changed?
How do you normally book your appointments to see a doctor or nurse at the surgery? please tick all which apply
Which of the following methods would you prefer to use to book an appointment at the surgery? please tick all which apply
How Satisfied are you with the opening hours at the practice?
How helpful do you find the receptionists at the surgery?
In general, how satisfied are you with the care you get from the Practice Nursing Team?
The last time you saw a GP - How was the GP at the following: Asking about symptoms
Listening
Explaining Tests and Treatments
Involving YOU in decisions
Did you have confidence and trust in the GP you last saw?
How Often do you use the practice Website for the following: Booking GP Appointments
Repeat Prescriptions
Check Medical Records
Send Secure Messages
Obtain Health Information
Check Services Available
If 'Never' What is the main reason?
If 'Less Frequency than monthly' What would encourage you to use it more?
Which of these additional services have you used and / or aware of? Physiotherapy
Musculoskeletal Clinic
Telephone Appointments
E-Consultations
Extended Access Services
Has you awareness of your Health and actions required to maintain it, improved over the last 12 months.
If Yes, what actions have you taken. Regular Weight Checks
Changed Diet
Reduced Alcohol
Reduced Smoking
Regular Blood Pressure Checks
More Exercise
In general, how satisfied are you with the care you receive at the practice?
What is the key change required to improve your over satisfaction?
Are you a registered Carer?