PPG Questionnaire 2019/2020

Did you know there are appointments available from 7am on a Wednesday and 7.30am on a Thursday?


Did you know you can have a GP or Practice nurse appointment between 4pm-8pm and at weekends at an extended access hub?


Did you know that you can ask for larger print on letter if you need to?


Did you know that you can order prescriptions online?


Did you know that you can pre-book doctors’ appointments online?


Did you know that you can have access to your medical records via online service?


Did you know we have nurse practitionerS, a physician associate and a pharmacist in surgery?


Do you know what they do?


Do you know you can get health care advice from your local pharmacist?


Do you know how to get healthcare when the surgery is closed?


Do you know that our receptionists are highly trained and can guide you to the best person to treat your health issue?


Do you know that contraception advice is available in surgery?


Do you know that you can request someone to accompany you for your appointment if you feel the need?


Do you know there is a hearing loop available at reception?


Do you know your surgery has a patient participation group? Do you know what they do, and would you like to join?


Do you know that the practice has a complaints procedure?


Do you read the display boards?


Do you find the information on the TV useful?


Are you aware that you can leave the practice feedback in the following ways- • Practice Website • NHS Choices • Suggestion Box • Friends & Family


Have you any suggestions of how you would like to hear about our feedback?