Generally, how easy is it to get through to someone at the GP Practice on the phone?
How helpful do you find the receptionists at the Surgery?
How satisfied are you with the surgery practice appointment times that are available to you?
How often do you see or speak to your preferred GP when you would like to?
On this occasion, were you offered a choice of appointment
Were you satisfied with the type of appointment you were offered
Overall, how would you describe your experience of making an appointment?
How long after your appointment did you wait to see or speak to a healthcare professional?
Last time you had an appointment how good was the Healthcare Professional at giving you enough time?
Last time you had an appointment, how good was the Healthcare Professional at listening to you?
Last time you had an appointment, how good was the Health Care Professional at treating you with care and concern?
During your last appointment, were you involved as much as you wanted to be in decisions about your care and treatment?
During your last appointment, did you have confidence and trust in the Healthcare Professional you saw or spoke to?
During your last appointment, did you feel that the Healthcare Professional recognised and/or understood and mental health needs that you might have had?
Thinking about the reason for your last appointment were your needs met?
In the last 12 months have you had enough support from local services or organisations to help you manage your condition/conditions.
Overall, how would you describe your experience of the practice