Patient Survey 2019

1. Is the Practice currently open at times that are convenient for you?

 
 

2. On average, how easy is it to get through to someone at the Practice on the phone?

 
 
 
 

3. How helpful do you find the receptionists at the Practice?

 
 
 
 

4. How is your experience of making an appointment?

 
 
 
 
 

5. How long after your appointment time do you normally wait to be seen?

 
 
 
 

6. How do you rate the overall quality of care provided by our clinical staff?

 
 
 
 
 
 

7. How often do you see or speak to your preferred GP?

 
 
 
 

8. Last time you saw or spoke to a GP how good was that GP at giving you enough time?

 
 
 
 
 

9. Last time you saw or spoke to a GP how good was that GP at involving you in decisions about your care?

 
 
 
 
 

10. Did you have confidence in the GP you saw or spoke to?

 
 
 
 

11. How do you rate the quality of care provided by our nurses and HCAs?

 
 
 
 
 
 

12. How satisfied are you with our practice Dispensary service?

 
 
 
 
 
 

13. What method do you mainly use to obtain prescriptions?

 
 
 
 
 

14. How would you rate the overall efficiency of this method?

 
 
 
 
 
 

15. Overall how would you describe your experience of Framlingham Medical Practice

 
 
 
 
 
 

16. Would you recommend the Practice to someone who has moved to the local area?

 
 
 
 
 
 

17. Your Gender

 
 

18. Your age?

 
 
 
 
 

19. Thank you for taking the time to complete this survey, your feedback is very much appreciated. If you have any comments or suggestions please use the space below.