DISPENSING SURVEY 2019

Do you find the service of collecting medication from Brockwood Medical Practice convenient and useful?

 
 

Are you aware that you can order repeat medication online?

 
 

Do you understand the system for ordering repeat medication?

 
 

Do you have sufficient information about the medication instructions for taking your repeat/acute medication?

 
 

If no, would you like to have an appointment (face to face or telephone) with our Clinical Pharmacist? She can discuss your medication queries, align your medicines so you receive them all together and explain what tablets you are taking and why.

 
 

On making a request for your repeat medication, did you receive help and advice as necessary?

 
 

Are enquiries and concerns dealt with professionally and confidentiality?

 
 

Are you currently receiving our 'medication ready for collection' text alerts?

 
 
 

Do you find the text message alert useful? (Please note we need an up to date mobile number for this to work)

 
 

Are you happy with the dispensing service you receive?

 
 

Do you have any suggestions to help Brockwood Medical Practice improve our dispensing service?

 
 

Thank you for taking the time to complete our Dispensing Survey 2019.

Brockwood Medical Practice