Patient Experience Survey

Which branch do you most frequently use? (you can choose more than one practice)

 
 
 
 

What is your experience of using the askmyGP appointment system where you send a request on any medical matter to a clinician?

 
 
 
 
 

Compared to the previous system or other local practices do you feel the askmyGP appointment system is an improvement?

 
 
 
 

How easy did you find it making an appointment with any of our clinical or nursing team?

 
 
 
 

Did you find the receptionists at the practice helpful?

 
 
 
 

How satisfied are you with the practice appointment times available?

 
 
 
 
 

Do you usually get to see or speak to your preferred clinician when you would like to?

 
 
 
 

Were you satisfied with the type of appointment you were offered?

 
 
 

How would you describe the experience of making an appointment?

 
 
 
 
 

How long did you wait to be seen at your last practice appointment?

 
 
 
 

Was the healthcare professional you saw or spoke to good at listening to you during your last appointment?

 
 
 
 
 

Was the healthcare professional you saw or spoke to good at treating you with care and concern during your last appointment?

 
 
 
 
 

Did you feel you were involved in the decisions about your care and treatment during your last practice appointment?

 
 
 

Do you feel you had confidence and trust in the healthcare professional you saw or spoke to during your last practice appointment?

 
 
 

Did you feel your needs were met during your last practice appointment?

 
 
 

How would you describe your overall experience of the practice?

 
 
 
 
 

If you are interested in joining our Patient Participation Group please let us know your email address and we will be in contact with you alternatively contact Emma Gardner, Practice Manager for further information.

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