Bedford Street and Furzton Surgery Patient Survey 2019 / 2020

How do you normally book your appointment to see a doctor at our surgery

 
 
 

How do you normally book your appointment to see an urgent care nurse at our surgery

 
 
 

Which is your preferred method of booking an appointment

 
 
 

How easy is it to get through on the telephone

 
 
 
 
 

Are you aware of how to access the online system

 
 

If you use the online system to book appointments , how do you find it

 
 
 
 

Are you aware of the following types of appointments we offer

 
 
 
 

The last time you visited reception, were you greeted with a smile an welcoming manner

 
 

if you came in for an appointment , did you use the self check in at reception

 
 

The last time you needed to see a clinician urgently , were we able to offer you an appointment

 
 

if no what was the reason for not offering you an appointment

 
 
 
 

if you were unable to make an appointment did you use an alternative service

 
 
 
 
 

would you like to be able to contact a duty clinician by email for medical care

 
 

are you aware that you can see your test results online

 
 

are you signed up to our online services

 
 

do you feel our clinicians listen to your concerns

 
 

what age group are you in

 
 
 
 
 
 
 
 

Please enter any additional comments in the box below .Thank you for taking the time to complete this survey