Dr Pals Patient Survey 2019/20

Generally, how easy is it to get through to someone on the phone?

 
 
 
 
 

How helpful do you find the receptionist?

 
 
 
 
 

In the past 12 months, have you booked appointment In any of the following ways?

 
 
 
 
 

How easy is it to use the practice's website to look for information or access services?

 
 
 
 
 

How would you rate the practices appointment system, do you find appointments are available when you need them?

 
 
 
 
 

Overall how would you describe your experience with the surgery?

 
 
 
 
 

We have recently increased our appointment times from 10 minutes to 15 minutes to give our patients more time with the Doctor, Have you noticed a difference?

 
 
 
 

Some Questions about you, Are you male or female?

 
 

How old are you?

 
 
 
 
 
 
 
 
 

Which best describes what you are doing at present