Patient Survey 2019

we currently offer appointments between 8.10-6pm Monday to Friday. Do these times adequately meet your needs


If no, which time slots would be most convenient for you to see a GP, Nurse of Healthcare assistant?


Which surgery would you prefer to have these appointments?


Are you aware that Cumbria Health on Call offer GP, Nurse and Health care assistant appointments in the evening and weekends at Grange and Kendal?


Would you consider accessing the evening and weekend service?


We are developing collaborative working within our area; would you be prepared to visit another surgery in our area to access community services


Would you be interested in GP video and/or online consultations


Do you use patient online access?


Do you use the MYGP app?


Comments or suggestions on how to improve the MYGP app/online access

Do you use our text reminder service?


Do you use online access or MYGP to order repeat prescriptions?


Park View has a self check in kiosk; are you aware you can make appointments via the kiosk?


Have you signed up to electronic prescribing with your chemist (no need for a paper prescription)?


Do you feel isolated or know someone who is? If so, do you have any suggestions for how we could help in the surgery?

we refurbished reception at Milnthorpe last year to improve patient confidentiality; do you feel this has worked or do you have any further suggestions for improvement?

Finally, do you have any other suggestions/comments for what's working well or to improve the practice?