Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how we can improve our services.

Please answer all of the questions and click 'Send Survey' when you are done.

Q1. How easy do you find it to contact the surgery?


Q2. Have you contacted us by email or Patient Access messaging?


Q3. How do you usually book your appointments?


Q4. How would you prefer to book your appointments?


Q5. How far in advance do you usually try to book a routine appointment?


Q6. If you have requested an urgent appointment and have been given advice by the triage nurse, how did you find this?


Q7. How do you usually request a repeat prescription?


Q8. How would you prefer to request a repeat prescription?


Q9. If you are on regular repeat medication, did you know that you can have your prescriptions authorised until your next review is due?


Q10. How likely would you be to use a web app to request advice or a consultation with a GP/request an appointment or medication and other services?


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?


What age are you?


What is the ethnic background with which you most identify?


How would you describe how often you come to the practice?


Many thanks for your time in answering the questions on this survey.