43

Patient Satisfaction Questionnaire - Home Visits

During your visit were you made to feel at ease (being friendly and polite, treating you with respect)?

  0%
  4%
  18%
  48%
  27%

Were you able to discuss your problem fully (giving you time to describe your illness in your own words)?

  2%
  9%
  23%
  34%
  30%

How well did you feel you were assessed and examined?

  4%
  4%
  25%
  34%
  30%

Did you feel appropriately involved in your care (discussing options, not ignoring your views)?

  6%
  6%
  34%
  23%
  27%

How well did you feel able to cope with your problems after your visit?

  2%
  6%
  30%
  34%
  25%

How valuable was the service/care you received to improving your health (with the visit you may have received a telephone call, after your visit was discussed with a doctor)?

  4%
  4%
  27%
  39%
  23%

Overall how would you rate your visit by Guy Emery?

  0%
  9%
  16%
  41%
  32%

How satisfied would you be with a paramedic visiting in the future?

  2%
  4%
  23%
  39%
  30%

Please feel free to give additional feedback in the box below on the care and treatment you received during your home visit.