Seaside Medical Centre

Number of Responses: 43

Patient Satisfaction Questionnaire - Home Visits

During your visit were you made to feel at ease (being friendly and polite, treating you with respect)?

Poor  0%

Fair  4%

Good  18%

Excellent  48%

Outstanding  27%

Were you able to discuss your problem fully (giving you time to describe your illness in your own words)?

Poor  2%

Fair  9%

Good  23%

Excellent  34%

Outstanding  30%

How well did you feel you were assessed and examined?

Poor  4%

Fair  4%

Good  25%

Excellent  34%

Outstanding  30%

Did you feel appropriately involved in your care (discussing options, not ignoring your views)?

Poor  6%

Fair  6%

Good  34%

Excellent  23%

Outstanding  27%

How well did you feel able to cope with your problems after your visit?

Poor  2%

Fair  6%

Good  30%

Excellent  34%

Outstanding  25%

How valuable was the service/care you received to improving your health (with the visit you may have received a telephone call, after your visit was discussed with a doctor)?

Poor  4%

Fair  4%

Good  27%

Excellent  39%

Outstanding  23%

Overall how would you rate your visit by Guy Emery?

Poor  0%

Fair  9%

Good  16%

Excellent  41%

Outstanding  32%

How satisfied would you be with a paramedic visiting in the future?

Poor  2%

Fair  4%

Good  23%

Excellent  39%

Outstanding  30%

Please feel free to give additional feedback in the box below on the care and treatment you received during your home visit.