Gossops Green Medical - Improving our Practice


This questionnaire is designed for issue to patients to assess the service provided. It has been developed in consultation with our Patient Participation Group/ Patient Reference Group


You can help the Practice to improve its service

  • The doctors and staff welcome your feedback
  • Please do not write your name on this survey
  • Please read and complete this survey while waiting for your appointment

Who did you see today?


Name of Doctor/Practice Nurse (if applicable)

Access to a Doctor or Nurse

Time in which the telephone was answered initially


Length of time you had to wait for a telephone call (Triage) or appointment


Ability to be seen quickly when necessary


Convenience of day and time of your appointment


Seeing the doctor/Nurse of your choice


Length of time waiting to check in with Reception


Length of time waiting to see the Doctor or Nurse


Opportunity of obtaining a home visit when necessary


Satisfaction with your consultaiton with the doctor or nurse


Obtaining a repeat prescripton or Medication

Prescription/medications ready on time


Prescription/medications correctly issued


Handling of queries


Obtaining test results

Were you told when to contact us for your results


Results available when you contactes us


Level of satisfaction with the amount of information provided


About the Staff

The information provided by the reception staff


The helpfulness of the Reception Staff


The information provided by other Staff


The Helpfulness of other staff


And Finally

Suitability of the practice premises


Cleanliness of the practice premises


Overall Satisfaction with this practice


Any Further Comments

The following questions provide us only with general information about the range of people who have ressponded to this survey. It will not be used to identify you, and will remain confidential.

Age Group


How many Years have you been attending this Practice

Thank you very much for your time and assistance it is very much appreciated by all of us.