Friends and family survey

1.How likely are you to recommend our GP Surgery to friends and family if they needed similar care or treatment?

 
 
 
 
 

2.If we could change one thing about your care or treatment to improve your experience, what would it be?

The last time you saw a doctor or nurse at the surgery, how good were they at each of the following? 3a. Giving enough time

 
 
 
 

3b. Asking about symptoms

 
 
 
 

3c. Listening

 
 
 
 

3d. Explaining test results etc

 
 
 
 

3e. Involving you in decision making

 
 
 
 

3f. Treating you with care and compassion.

 
 
 
 

3g. Taking your problems seriously

 
 
 
 

How do you find receptionists at the surgery in regard to the following?4a. Politeness

 
 
 
 

4b. Offering appointment times

 
 
 
 

4c. General Helpfulness

 
 
 
 

5. How clean is the GP surgery?