Friends and family survey

1.How likely are you to recommend our GP Surgery to friends and family if they needed similar care or treatment?


2.If we could change one thing about your care or treatment to improve your experience, what would it be?

The last time you saw a doctor or nurse at the surgery, how good were they at each of the following? 3a. Giving enough time


3b. Asking about symptoms


3c. Listening


3d. Explaining test results etc


3e. Involving you in decision making


3f. Treating you with care and compassion.


3g. Taking your problems seriously


How do you find receptionists at the surgery in regard to the following?4a. Politeness


4b. Offering appointment times


4c. General Helpfulness


5. How clean is the GP surgery?