This survey is now closed

Patient Satisfaction Questionnaire

1. Which of the following services have you used at the practice in the last 6 months? (Please tick all that apply)

 
 
 
 

2. Overall how do you rate the quality of the services you have used in the last 6 months?

 
 
 
 

3. In the last 6 months have you been able to get an appointment with a Doctor/Nurse when you have requested one?

 
 
 

4. If you answered ‘No’ to question 3 above, what was the reason why?

5. Do you find the present system for booking appointments convenient and what system do you use the most?

 
 
 
 
 

6. If you answered ‘No’ to question 5 above, what would improve it for you?

7. How do you rate the facilities offered at the surgery?

 
 
 
 

8. Based on your last visit to the surgery, please rate the way the Reception staff helped you.

 
 
 
 
 

9. Please let us know anything that the Reception staff could have done better?

10. Based on your last visit to a Doctor, please rate the treatment provided.

 
 
 
 
 

11. What could they have done better?

12. Based on your last visit to a Nurse, please rate the treatment provided.

 
 
 
 
 

13. What could they have done better?

14. How would you rate the length of time you waited from checking in to being seen by the GP/Nurse?

 
 
 
 
 

15. What way do you order your medication?

 
 
 
 
 

16. How would you rate the process for ordering prescriptions?

 
 
 
 
 

17. Your views are important to us. To help us improve our performance and services for you, please provide any other comments below.

This survey is now closed