The Rame Group Practice

Number of Responses: 28

Patient Survey 2018

On your last visit to see the doctor did you feel that you were treated with respect?

Yes  89%

No  7%

No response  4%

How well did you feel you were involved in decisions about your care or treatment?

Excellent  25%

Good  39%

Fair  14%

Poor  14%

No response  3%

No response  5%

On your last visit to see a nurse did you fell you were treated with respect?

Yes  89%

No  7%

No response  4%

How well did you feel you were involved in decisions about your care and treatment?

Excellent  32%

Good  39%

Fair  10%

Poor  14%

No response  0%

No response  5%

On your last visit to the practice, which surgery did you visit?

Penntorr Health  53%

Millbrook  42%

No response  5%

How would you describe your experience of making an urgent same day appointment with the practice?

Excellent  21%

Good  17%

Fair  10%

Poor  35%

No response  7%

No response  10%

How ould you describe your experience of making a routine appointment with the practice?

Excellent  10%

Good  14%

Fair  14%

Poor  53%

No response  7%

How helpful do you feel are the receptionists at the practice?

Excellent  42%

Good  25%

Fair  10%

Poor  17%

No response  3%

How would you feel if the practice offered additional types of appointments e.g. GP appointments by email?

This would be very helpful and I would like another appointment option available  35%

I am happy with the current appointment types offered such as face to face and telephone  32%

I don't have a view on this  3%

I don't think that additional appointment types are needed or will provide any benefit  17%

No response  13%

Do you have any other comments about The Rame Group Practice or suggestions for improving services offered?