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Dispensing Survey 2019

Do you find the service of collecting medication from the surgery convenient and useful?

  90%
  5%
  5%

Are you aware that you can order repeat medication on line?

  95%
  1%
  4%

Do you understand the system for ordering repeat medication?

  90%
  5%
  5%

Do you have enough information about the instructions for taking your repeat medication?

  96%
  0%
  4%

On making a request for your repeat medication did you receive help and advice as necessary?

  83%
  13%
  4%

Are your enquiries and concerns dealt with professionally?

  95%
  0%
  5%

Do you use our dispensary telephone line?

  38%
  56%
  6%

Are you receiving our "medication ready for collection" text alerts?

  36%
  20%
  35%
  9%

Do you find the service useful? Please note we need an up-to-date mobile number for this to work.

  45%
  1%
  48%
  6%

Are you happy with the dispensing service you receive?

  91%
  3%
  6%

Do you have any suggestions to help us improve our dispensing service?