13

Contacting the surgery

How did you contact the practice?

  23%
  76%
  0%

Why did you contact the practice

  69%
  15%
  0%
  0%
  15%

Did the team member introduce themselves by name?

  76%
  23%

Was the team member able to deal with your query

  76%
  23%

On a scale of 1 to 5. 1 being really unhappy and 5 being extremely happy. How satisfied were you with your experience.

  0%
  0%
  0%
  7%
  92%