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We would be grateful if you would complete this survey about our practice.

We want to continue to provide the highest standard of care to our patients. Feedback from this survey will help us to continue to shape and identify areas for improvement.

This survey was compiled in conjunction with our Patient Participation Group (PPG) members focussing on our appointment system.

Following feedback from previous surveys we have decided to keep this survey short as requested by our patients.

Your opinions are very valuable to us.

Please answer ALL the questions. There are no right or wrong answers and the practice will NOT be able to identify your individual answers. Please use the text box below each question for any additional comments you may like to make.

Thank you.

To join our PPG, please enquire at reception.

About Appointments

Q1 How easy is it to get an appointment for the time you want?

  32%
  30%
  18%
  9%
  2%
  3%
  6%

Results chart

Q2 If you need to see a GP or nurse urgently, can you normally get seen on the same day?

  41%
  30%
  16%
  8%
  5%

Results chart

Q3 Would you like us to start providing GP appointments from 8am?

  67%
  4%
  15%
  10%
  4%

Results chart

Q4 If your answer to question 3 is yes, what day of the week would you like us to provide 8am appointments ?

  28%
  8%
  14%
  4%
  15%
  31%

Results chart

Q5 How do you prefer to book your appointments?

  14%
  54%
  25%
  1%
  6%

Results chart

Q6 What type of GP appointment would you prefer?

  69%
  19%
  5%
  1%
  1%
  5%

Results chart

Q7 How would you rate your recent overall experience of booking an appointment at this practice?

  27%
  35%
  21%
  5%
  3%
  3%
  6%

Results chart

Q8 Overall, how would you describe your experience of your GP surgery?

  29%
  37%
  22%
  3%
  1%
  2%
  6%

Results chart

Q9 Would you recommend your GP surgery to someone who has just moved to your local area?

  39%
  37%
  9%
  5%
  5%
  5%

Results chart

Q10 Would method of communication do you prefer from the practice to keep you updated?

  78%
  15%
  2%
  0%
  5%

Results chart

It will help us to understand your answers if you could tell us a little about yourself

Q11 Are you?

  48%
  48%
  4%

Results chart

Q12 How old are you?

  1%
  51%
  36%
  5%
  1%
  6%

Results chart

Q13 Do you have a long-standing health condition?

  34%
  53%
  8%
  5%

Results chart

Q14 What is your ethnic group?

  36%
  35%
  6%
  6%
  0%
  2%
  7%
  8%

Results chart

Q15 Which of the following best describes you?

  63%
  10%
  6%
  2%
  3%
  5%
  3%
  8%

Results chart

Finally, please add any other comments you would like to make about your GP practice:

THANK YOU!

Your feedback is valuable and important to us.