New Appointment System
Do you understand how the new system works
Do you know you can still book via the phone or face to face?
Have you booked on Line?
If no please tell us why not.
If yes do you find it easy?
If you have signed up for online access can you say if you found it easy or difficult to sign up?
If you found it difficult did our reception team assist you?
Whether you are using on line face to face or telephone booking are you finding it easier to get an appointment
Please add any further comments
Have you heard our telephone message asking you to give us your reason for an appointment
Are you happy to provide that information to staff
Have you seen our clinical pharmacist. ( If YES please answer the following Questions)
Did you know that you were seeing the Clinical Pharmacist?
Was your appointment for a medication review?
Were you satisfied with the outcome of your appointment?
Please add any further comments below