Patient Opinion Combined LCS monitoring

If I need an urgent appointment I am seen on on the same day

 
 
 

I can usually get a routine appointment within a week

 
 
 

I can get through on the phone to make an appointment when I need to

 
 
 

I am offered an alternative appointment if my choice of clinician is not available

 
 
 

I am offered an appointment at evenings or weekends if they are more suitable

 
 
 

I am seen within 30 minutes of my appointment time most of the time

 
 
 

I get a minimum of 10 minutes with my GP for my appointments

 
 
 

I am happy with the opening times of my GP

 
 

the practice staff are friendly and helpful

 
 
 

the practice is welcoming

 
 
 

I feel clinicians within the surgery listen to me

 
 
 

I am confident in the treatment I receive from clinicians within the practice

 
 
 

the clinical staff treat me with dignity and respect