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Burnley Wood Medical Centre Survey 2018
How easy do you find getting into the building at the surgery?
How clean is the GP surgery?
About Receptionists and Appointments. How helpful do you find the receptionists at your GP practice?
How easy is it to get through to someone at your GP practice on the phone?
How easy is it to speak to a doctor or nurse on the phone at your GP practice?
If you need to see a GP urgently, can you normally get seen on the same day?
Which of the following methods would you prefer to use to book appointments at your practice? (You can choose more than 1 answer)
Check in Screen: Do you find this easy to use and do you feel your privacy is compromised by using the screen ?
Thinking of times when you want to see a particular doctor: How quickly do you usually get seen?
Thinking of times when you are willing to see any doctor: How quickly do you usually get seen?
Thinking of your most recent consultation with a doctor or nurse: How long did you wait for your consultation to start?
Thinking about your last consultation: How good was the GP/Nurse at Listening to you?
How good was the GP/Nurse at Giving you enough time?
How good was the GP/Nurse at: Involving you in decisions about your care?
How good was the GP/Nurse at: Explaining your condition and treatment?
Thinking about the care you get from your doctors and nurses overall, how well does the practice help you to: Understand your health problems?
Overall, how would you describe your experience of your GP surgery?
Would you recommend your GP surgery to someone who has just moved to your local area?
To help us analyse your answers please tell us a few things about yourself: Are you male or female?
Thank you for taking the time to complete the questionnaire.
The results will be Published on the Practice Website and in Practice by July 2018.