Patient Survey 2018
How helpful are the receptionists at the surgery?
Generally, how easy is it to get through to someone at the surgery on the phone?
Is there a particular GP you usually prefer to see or speak to?
How often have you been able to see or speak to your preferred GP when you have requested to do so?
Last time you wanted to see or speak to a GP or Nurse from the surgery were you able to get an appointment to see or speak to them?
What type of appointment did you get? I got an appointment ...
How convenient was the appointment you were able to get?
How long after your appointment time do you normally wait to be seen?
How do you feel about how long you normally have to wait to be seen?
Overall, how would you describe your experience of making an appointment to see or speak to someone?
Last time you saw or spoke to a GP from the surgery, how good was that GP at giving you enough time?
Last time you saw or spoke to a GP from the surgery, how good was that GP at listening to you?
Last time you saw or spoke to a GP from GP surgery, how good was that GP at explaining tests and treatments ?
Last time you saw or spoke to a GP from GP surgery, how good was that GP at involving you in decisions about your care ?
Last time you saw or spoke to a GP from GP surgery, how good was that GP at treating you with care and concern?
Did you have confidence and trust in the GP your saw or spoke to?
Last time you saw or spoke to a nurse from the surgery, how good was that nurse at giving you enough time?
Last time you saw or spoke to a nurse from the surgery, how good was that nurse at listening to you?
Last time you saw or spoke to a nurse from the surgery, how good was that nurse at explaining tests and treatments?
Last time you saw or spoke to a nurse from the surgery, how good was that nurse at Involving you in decisions about your care?
Last time you saw or spoke to a nurse from the surgery, how good was that nurse at treating you with care and concern?
Did you have confidence and trust in the nurse you saw or spoke to?
How satisfied are you with the hours the surgery is open?