Millfield Medical Group

Number of Responses: 57

Dear Patient,

The practice regularly asks for comments regarding our current services, we would appreciate if you could take this short survey to help our practice understand how we can be improved.

Please answer all of the questions and click 'Send Survey' when you are done.

Q1. How easy do you find getting into the building at the surgery ?

Very easy  85%

Fairly easy  12%

Not very easy  0%

Not at all easy  1%

Q2.How easy do you find using the car park?

Very easy  35%

Fairly easy  36%

Not very easy  21%

Not at all easy  3%

No response  5%

Q3. How clean is the GP surgery ?

Very clean  64%

Fairly clean  31%

Not very clean  0%

Not at all clean  1%

Don’t know  0%

No response  4%

Q4. In the Reception Area, can other patients overhear what you say to the receptionist?

Yes, but don’t mind  57%

Yes and am not happy about it  31%

No, other patients can’t overhear  5%

Don’t know  5%

Q5. How helpful do you find the receptionists at the surgery ?

Very  68%

Fairly  26%

Not very  3%

Not at all  1%

Q6. How long after your appointment time do you normally wait to be seen?

I don’t normally have appts at a specific time  0%

I am normally seen on time  22%

Less than 5 minutes 5 to 15 minutes  56%

15-30 minutes  19%

More than 30 minutes  1%

Can’t remember  0%

Q7. How do you feel about how long you normally have to wait ?

I don’t normally have to wait long  75%

I have to wait a bit too long  17%

I have to wait far too long  3%

No opinion/doesn’t apply  3%

Q8. How easy do you find getting an appointment with a Doctor or nurse?

Very easy  21%

Fairly easy  52%

Not very easy  17%

Not at all easy  8%

Q9. How do you normally book an appointment?

Telephone  43%

Face to Face  1%

On line  54%

To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

Male  36%

Female  63%

What age are you?

Under 16  0%

17 - 24  0%

25 - 34  5%

35 - 44  14%

45 - 54  15%

55 - 64  33%

65 - 74  21%

75 - 84  8%

Over 84  1%

What is the ethnic background with which you most identify?

White British  98%

White Irish  0%

Mixed White & Black Caribbean  1%

Mixed White & Black African  0%

Mixed White & Black Asian  0%

Indian  0%

Pakistani  0%

Bangladeshi  0%

Black Caribbean  0%

Black African  0%

Chinese  0%

Other  0%

How would you describe how often you come to the practice?

Regularly  24%

Occasionally  57%

Very Rarely  15%

No response  4%

Many thanks for your time in answering the questions on this survey.