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2017 Patient Survey

On your last visit to see a doctor

A. Did you feel that you were treated with respect?

  94%
  4%
  2%

B. How well did you feel you were involved in decisions about your care or treatment?

  46%
  33%
  14%
  1%
  0%
  6%

On your last visit to see a nurse,

A. Did you feel that you were treated with respect?

  88%
  4%
  8%

D. How well did you feel you were involved in decisions about your care or treatment?

  40%
  39%
  10%
  0%
  1%
  10%

On your last visit did the practice, which surgery did you visit?

  72%
  25%
  0%
  3%

How would you rate the facilities generally?

  56%
  34%
  4%
  0%
  0%
  6%

How would you rate the cleanliness of the surgery?

  65%
  29%
  2%
  0%
  0%
  4%

Are you aware that an average of 176 appointments are missed every month at our surgeries?

Have you ever missed an appointment?

  16%
  73%
  11%

If yes, please tell us why you missed it?

Can you suggest ways in which we can overcome the ongoing problem of missed appointments?

Do you have any other comments about the Rame Group Practice or suggestions for improving services offered?

You can also provide feedback, positive or negative, on matters concerning the practice and on patient needs and concerns by contacting the Patient Participation Group via Penntorr Health - see below.

Please return to:

Practice Operations Manager

Penntorr Health

Trevol Road

Torpoint

Cornwall

PL11 2TB

Tel: 01752 813277