Patient Survey 2017
Did you know that you can make or cancel an appointment with your GP online and via our automated telephone service?
Which of the following methods would you prefer to use to book an appointment at the surgery?
Are you generally able to see any GP on the same day or within the next 2 working days?
How many days do you usually have to wait to get an appointment with the GP of your choice?
In the past 6 months, how easy have you found getting through on the phone?
In the past 6 months how easy have you found speaking to a GP on the phone?
In the past 6 months how easy have you found speaking to a nurse on the phone?
In the past 6 months how easy have you found obtaining results by phone?
How helpful do you find our staff when you contact the surgery?
How long after your appointment time do you normally wait to be seen?
How do you feel about how long you normally have to wait?
Do you feel that you are treated with respect and dignity while you are in the surgery?
How would you rate the care you receive?
In your opinion, is the length of your appointment the right amount of time?
The last time that you saw a GP, how good was the GP at giving you enough time?
The last time that you saw a GP, how good was the GP at asking you about your symptoms?
The last time that you saw a GP, how good was the GP at listening to you?
The last time that you saw a GP, how good was the GP at explaining tests and treatments?
The last time that you saw a GP, how good was the GP at involving you in decisions about your care?
The last time that you saw a GP, how good was the GP at treating you with care and concern?
The last time that you saw a GP, how good was the GP at taking your problems seriously?
The last time that you saw a Practice Nurse, how good was the Nurse at giving you enough time?
The last time that you saw a Practice Nurse, how good was the Nurse at asking you about your symptoms?
The last time that you saw a Practice Nurse, how good was the Nurse at listening to you?
The last time that you saw a Practice Nurse, how good was the Nurse at explaining tests and treatments?
The last time that you saw a Practice Nurse, how good was the Nurse at involving you in decisions about your care?
The last time that you saw a Practice Nurse, how good was the Nurse at treating you with care and concern?
The last time that you saw a Practice Nurse, how good was the Nurse at taking your problems seriously?
Which of the following do you use to find out information about the surgery?
Are you a military veteran? (If you answer yes, please contact the surgery to obtain the relevant consent form)
Is there anything that you think could be improved that would make it better for you as a patient when attending the surgery?
Are you Male or Female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Would you like to join the Patient Participation Group? (The PPG meets approximately every 6 weeks to discuss a variety of matters whoch affect the relationship of patients within in the NHS and in particular, their own doctors and medical staff)
If so, please provide your email address so that we can contact you
Many thanks foryour time in answering these questions on this survey.