Royston Group Practice Patient Survey

Please complete the following questions for the patient survey

About the Practice

1. What is your level of satisfaction with the practice opening hours

 
 
 
 
 

If you would like to please say why

2. What is your level of satisfaction with being able to contact the practice by telephone

 
 
 
 
 

If you would like to please say why

3. Are you satisfied that you can make an appointment to see either a GP or Nurse within 48 hours, either by telephone or face to face

 
 
 
 
 

If you would like to please say why

About the Doctor, Nurse or Health Care Assistant

4. My overall satisfaction with this visit to the doctor, nurse or health care assistant is

 
 
 
 
 

If you would like to please say why

5. On you most recent visit how satisfied are you with the Doctor, Nurse or Health Care Assistants' ability to listen to you?

 
 
 
 
 

If you would like to, please say why

6. How satisfied are you with the Doctor, Nurse, Healthcare Assistants' explanations?

 
 
 
 
 

If you would like to, please say why

About the Non-Clinical Staff

7. Are you satisfied with the manner in which you were treated by reception staff?

 
 
 
 
 

If you would like to, please say why

8.Are you satisfied that our staff showed respect for your confidentiality and privacy?

 
 
 
 
 

if you would like to please say why

9. Are you satisfied that you are provided with the opportunity to be able to make compliments and complaints about the practice?

 
 
 
 
 

If you would like to please say why

10. Are you satisfied with the range of information available to you in the surgery

 
 
 
 
 

If you would like to please say why

Further Questions

Is there any information that you would like to see in the GP surgery?

Any comments on how this practice can improve our services

Any comments about how the Doctor, Nurse, Health Care Assistant could improve?

Demographics

Please indicate your sex

 
 

Please circle your age category

 
 
 
 

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