Online Access & Communication Survey 2017
Do you have access to the internet either at home or via a smartphone?
If you use Patient Access, what have you used it for? (tick all that apply)
Did we give you enough information and support to register with Patient Access?
If you would like to give us any constructive feedback about you experience with Patient Access, please complete the box below.
You can now access blood test results online through Patient Access. Is this something you find useful?
If you have any comments about this new service, please complete the box below.
How would you rate your experience with Patient Access overall?
If you have our text reminders service, do you find it useful?
If you would like to give us any constructive feedback about the text reminder service, or leave us your mobile phone number to start receiving text reminders, please complete the box below.
If you use the Electronic Prescriptions Service, have you found our information and support adequate?
If you already use the Electronic Prescriptions Service, have you found it better than the old paper based system?
If you would like to give us any constructive feedback about either the Electronic Prescriptions Service or our information and support for it, please complete the box below.
Have you read any of our patient newsletter? (tick all that apply)
If you receive our newsletter via email, have you found this method of communication useful?
If you would like to give us any constructive feedback relating to the newsletter, or leave us your email address to start receiving it, please complete the box below.
If you have visited our website (www.shsurgery.co.uk), did you find it easy to navigate?
Did you find the website content useful?
If you have any suggestions for improvements to the website, please complete the box below.
Which social media platform do you use the most? (tick all that apply)
We are considering setting up a Twitter account with information about our clinics, closures, etc. Is this something you would find useful?
We are considering setting up Facebook groups aimed at specific patient groups (pre-diabetics, diabetics, asthmatics, weight loss, stop smoking, carers, etc.). Is this something you would find useful?
How would you rate South Hermitage Surgery overall in the way we communicate with patients?
If you have any further comments about the way we communicate with patients, please complete the box below.
Please would you indicate your age range?
You are welcome to complete this questionnaire anonymously, however if you would like to leave your email and mobile phone number to access our services then please enter your details below so we can add them to your record. (name, date of birth, email, mobile phone number).
Thank you very much for your time. We will publish the results of the survey shortly.