474

Dispensing Survey 2017

Do you find the service of collecting medication from the surgery convenient and useful?

  97%
  1%
  2%

Are you aware that you can order repeat medication on line?

  89%
  9%
  2%

Do you understand the system for ordering repeat medication?

  88%
  8%
  4%

Do you have enough information about the instructions for taking your repeat medication?

  94%
  3%
  3%

On making a request for your repeat medication did you receive help and advice as necessary?

  83%
  10%
  7%

Are your enquiries and concerns dealt with professionally?

  95%
  1%
  4%

Do you use our dispensary telephone line?

  29%
  69%
  2%

Are you receiving our "medication ready for collection" text alerts?

  47%
  31%
  19%
  3%

Do you find the service useful? Please note we need an up-to-date mobile number for this to work.

  54%
  3%
  38%
  5%

Are you happy with the dispensing service you receive?

  93%
  2%
  5%

Do you have any suggestions to help us improve our dispensing service?