THE BUILDING AND THE IMPRESSION IT MAKES.
Thinking about when you visit the surgery:
1. Do you find the building welcoming as you approach it?
2. Do you have any problems getting in or to the entrance?
3. Would you say the atmosphere inside the building is pleasant?
4. How do you find the temperature in the surgery?
5. Are the toilet facilities good enough? Well located, easy to find, suitably equipped?
6. Are the waiting and clinical rooms pleasant? (Easy to find, well lit, warm and inviting)
7. Does the building need better soundproofing to protect patient confidentiality? Can you sometimes overhear conversations inside clinic rooms or at reception for instance?
8. What is you overall opinion of the building?
ACCESSING GP INFORMATION ONLINE.
9. Do you have access to a mobile phone (smartphone), tablet, laptop, computer or smartTV?
10. Are you aware that we have a website (www.winyateshc.co.uk)?
11. If you were NOT AWARE of our website, which of the reasons below describe why this is? (Tick ALL that apply).
12. If you had of known that we have a website would you have taken a look?
13. Do you use the internet to look up possible diagnoses for symptoms you or your family may have?
14. Which of the following online sites do you tend to rely on for health advice? (Tick ALL that apply)
15. When you need health care or advice for minor symptoms do you ever speak to or contact anyone OTHER THAN your GP surgery first?
16. Other than the surgery, which of the following do you tend to rely on most for health advice?
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17. To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering this survey. Results of this survey will be published on our website from the end of March 2017.