In order to help us provide the highest standard of care, it would be appreciated if you could complete the survey below. The survey is anonymous and staff will not be able to identify your responses.
RATING
Ability to get through to the practice by telephone
Helpfulness of receptionists
Opening hours of the practice
Choice of Appointment times - AM Surgery (Open surgery)
Choice of Appointment times (PM Surgery - Pre-bookable Appointments)
Waiting time upon arrival at the surgery for your appointment
Quality of care by Doctor during consultation
Quality of care of Nurse during consultation
Quality of services provided by the surgery
Accessibility of the practice
ON-LINE SERVICES
Have you used the On-Line Facility to book and cancel appointments?
Have you used the On-Line facility to order Repeat Prescriptions?
Have you used the On-Line Facility to update your personal details?
Was the On-Line Facility easy to follow?
Do you think the On-Line Facilities are an improvement to the services offered by the practice?
Finally, would you recommend this surgery to your friends and family?
PLEASE ADD ANY ADDITIONAL COMMENTS BELOW