Patient Survey 2016

How good was the GP at putting you at ease

 
 
 
 
 
 

How good was the GP at being polite and considerate

 
 
 
 
 
 

How good was the GP at listening to you

 
 
 
 
 
 

How good was the GP at giving you enough time

 
 
 
 
 
 

How was the GP at assessing your medical condition

 
 
 
 
 
 

How good was the GP in explaining your condition and treatment

 
 
 
 
 
 

How good was the GP at involving you in decisions about your care

 
 
 
 
 
 

How good was the GP at providing or arranging treatment for you

 
 
 
 
 
 

Did you have confidence that the GP is honest and trustworthy

 
 
 
 

Did you have confidence that the GP will keep your information confidential

 
 
 
 

Would you be completely happy to see this GP again

 
 

How helpful do you find the receptionists at your GP practice

 
 
 
 
 

How easy is it to get through to someone at your GP practice on the phone

 
 
 
 
 

How easy is is to speak to a doctor or nurse on the phone at your GP practice

 
 
 
 
 

If you need to see a GP urgently can you normally get seen on the same day

 
 
 

How important is it to you to be able to book appointments ahead of time in your practice

 
 

How easy is it to book appointments in advance at your practice

 
 
 
 
 
 

How do you normally book appointments at your surgery

 
 
 
 

Which of the following methods would you prefer to use to book appointments at your surgery

 
 
 
 

Are you happy with the opening hours at your surgery

 
 
 

If you have recently seen a nurse/health care assistant were they good at putting you at ease

 
 
 
 
 
 

If you have recently seen a nurse/health care assistant how good were they at giving you enough time

 
 
 
 
 
 

If you have recently seen a nurse/healthcare assistant how good were they at listening to you

 
 
 
 
 
 

If you have recently seen a nurse/health care assistant how good were they at explaining your condition and treatment

 
 
 
 
 
 

If you have recently seen a nurse/health care assistant would you be completely happy to see them again

 
 
 
 
 
 

How well does your practice help you to understand your health problems

 
 
 
 

How well does your practice help you to cope with you health problems

 
 
 
 

Overall how would you describe your surgery

 
 
 
 
 
 

How likely are you to recommend your GP surgery to friends and family

 
 
 
 
 

Are you

 
 

How old are you

 
 
 
 
 

What is your ethnic group

 
 
 
 
 
 

Which of the following best describes you