30

Echocardiogram Service

After you had seen the doctor, how long did you have to wait for your appointment?

  30%
  30%
  40%

Was this acceptable to you?

  60%
  13%
  27%

Did you find it easy to get to your appointment?

  73%
  3%
  24%

If no, why was this?

What could we do to improve this?

If you needed to change your appointment how easy was this to do?

  23%
  13%
  0%
  0%
  64%

How would you rate the reception and administration staff at the surgery?

  0%
  0%
  36%
  63%

How satisfied were you with the amount of time that was spent with you?

  3%
  3%
  16%
  66%
  12%

How would you rate the sonographer’s care and concern for you?

  0%
  0%
  23%
  73%
  4%

Taking everything into account how would you rate the overall quality of the service you received?

  0%
  0%
  20%
  76%
  4%

On a scale of 1 to 5 (with 5 being in the greatest pain) please rate the effectiveness of your treatment before and after treatment.

(Before treatment):

  0%
  0%
  0%
  0%
  0%
  100%

(After treatment):

  0%
  0%
  0%
  0%
  0%
  100%

Have you any other comments you would like to make?