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Patient Survey 2016

Which of the following do you use to find out information about the practice?

  35%
  36%
  18%
  21%
  11%

I have enough information about the services on offer

  69%
  22%
  5%
  4%

Results chart

Did you know that we have our own website (www.linthorpesurgery.com)?

  78%
  17%
  5%

Results chart

Did you know that you can order your repeat prescriptions on line?

  80%
  18%
  2%

Results chart

Overall, how satisfied are you with the repeat prescription service?

  77%
  5%
  15%
  3%

Results chart

Overall, how satisfied are you with the appointment system?

  64%
  34%
  0%
  2%

Results chart

How satisfied are you with the same day telephone triage system for urgent problems?

  64%
  17%
  15%
  4%

Results chart

How satisfied are you with the care you receive from the doctor?

  91%
  3%
  0%
  6%

Results chart

How satisfied are you with the care you receive from the nurse?

  88%
  2%
  4%
  6%

Results chart

How satisfied are you with the care you receive from the reception staff?

  88%
  9%
  0%
  3%

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How invloved do you feel in the decisions made about your care?

  76%
  13%
  7%
  4%

Results chart

In the past 6 months how easy have you found getting through on the phone?

  45%
  42%
  3%
  10%

Results chart

In the past 6 months how easy have you found speaking to a doctor on the phone?

  54%
  21%
  17%
  8%

Results chart

In the past 6 months how easy have you found speaking to a nurse on the phone?

  25%
  12%
  49%
  14%

Results chart

In the past 6 months how easy have you found obtaining test results by phone?

  45%
  7%
  38%
  10%

Results chart

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

  49%
  19%
  10%
  4%
  5%
  2%
  11%

Results chart

Thinking about your response to the last question, what is the main reason why you feel this way?

Do you have any suggestions that may help to improve the surgery and the services we offer?

We have a patient participation group at the surgery, please list any suggestions you have for our future discussions

If you would like to join our patient participation group please leave your name and contact details below