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Dispensing Survey 2016

Do you find the service of collecting medication from the surgery convenient and useful?

  96%
  2%
  2%

Are you aware that you can order repeat medication on line?

  92%
  7%
  1%

Do you understand the system for ordering repeat medication?

  91%
  7%
  2%

Do you have enough information about the instructions for taking your repeat medication?

  94%
  3%
  3%

On making a request for your repeat medication did you receive help and advice as necessary?

  85%
  9%
  6%

Are your enquiries and concerns dealt with professionally?

  95%
  2%
  3%

Do you use our dispensary telephone line?

  31%
  66%
  3%

Are you happy with the dispensing service you receive?

  92%
  4%
  4%

Do you have any suggestions to help us improve our dispensing service?