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Oak House Surgery - Branch Relocation 2016

Oak House Surgery is proposing to relocate to Ormskirk House Surgery from April 2016.The services currently provided by Dr’s Filletti, Sword and Chen from Oak House Surgery will be continued at Ormskirk House Surgery. The services provided by Ormskirk House Surgery for current patients of that practice will remain in place.

The views of our patients are important to us and will play an integral part in the relocation process. The planned relocation will allow the practice to thrive and provide the facilities and services that ALL our patients deserve. We understand that this relocation may cause some initial difficulties for some patients, however, we are well aware that the practice premises at Oak House Surgery are ageing and are not fit for current standards for the delivery of good quality and safe care to patients.

Every member of staff is committed to making healthcare for our patients the best it can be, and it is our combined view that the relocation will be positive for patient care. A frequently asked questions document is available at both surgeries which will explain how this may affect you.We understand there may be concerns or ideas on how it can best work and we would like to encourage our patients to let us know via this survey.

The information from this survey will be treated in the strictest confidence.Questions 7 to 9 are optional and do not have to be answered. If you choose to answer them it will help us to understand the groups of our patients who have responded.If you have any other questions or concerns regarding this proposed relocation please feel free to speak to a member of staff at the surgery.

Thank you for taking the time to complete this survey

Which GP Surgery do you visit?

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How do you think this relocation will affect you and your family

What are your overall views of the relocation?

Please give your views on how we can make the relocation straightforward and as smooth a process as possible for patients

Are there any other comments you would like to make?

What gender are you?

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Please select your age category

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Ethnicity - Please tick the appropriate box:

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Do you consider yourself to have a disability?

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