254

As a result of previous surveys we have made many changes to increase access to the practice by telephone. What is your current satisfaction level with contacting us by the telephone?

  69%
  25%
  4%

We now have a nurse practitioner who is also able to prescribe medications. Would you be happy to see the nurse instead of a GP if you felt she could help with your problem?

  78%
  14%
  7%

Do you always feel safe at the practice, both in terms of your personal safety within the building and in terms of the health care you receive from us?

  97%
  1%

If you answered 'No' to the previous questions please give your reasons below.

Are you always treated with care, compassion and dignity when you visit the surgery?

  97%
  1%

If you answered 'No' to the previous question please give your reasons below.

Do you feel involved in the decisions that the doctor makes in relation to your care/treatment

  94%
  1%

If you answered 'No' to the previous question please give your reasons below.

Are you aware that we now have online services through our website that allow you to request/cancel appointments, request a repeat prescription and view you Summary Care Record?

  75%
  21%

If you answered 'No' to the previous question and you would like to register to use the online service, please contact reception for further details or enter your name below.

How would you rate the standard of service we provide?

  59%
  32%
  3%
  0%
  0%
  0%

Would you like to be a representative of our patient population and to join our Patient Participation Group? If you would like further details please ask at reception or leave your name and contact details below.

Are you:

  27%
  65%

Are you aged

  18%
  35%
  25%
  13%
  2%

Thank you for taking the time to complete this short survey.