100

Patient Survey 2016

How easy is it to find out about the opening hours and services offered by the practice?

  43%
  40%
  12%
  4%

How do you find out information about your GP practice?

  16%
  43%
  0%
  33%
  8%
  3%
  8%

Does this information meet your needs? If not please tell us how this could be improved.

Please tell us how long would you be prepared to wait to get an appt.

Please tell us what you think we could do other than offer more appointments to make it easier for patients to get an appointment.

Thinking about access into the building at the practice, How do you find this?

  83%
  12%
  1%
  1%
  3%

Results chart

Do you consider yourself disabled?

  8%
  67%
  25%

Results chart

If you do consider yourself disabled is there anything we could improve to make your visit to the practice easier?

Is it easy for you to find your way around the practice( for example, does the practice have clear signpostings?)

  89%
  4%
  7%

Results chart

Please tell us what you think about the waiting area, especially the noticeboards. How could things be improved?

Are you aware of the practice procedure for sharing your records with other organisations (for example for hospital appointments, district nurses etc).

  69%
  24%
  7%

Results chart

How satisfied are you with the service you get from your GP?

  35%
  42%
  6%
  10%
  1%
  6%

Results chart

Are you satisfield with the overall experience during your GP consultation?

  38%
  38%
  8%
  6%
  2%
  8%

Results chart

How satisfied are you with the service you get from the practice nurse

  57%
  30%
  3%
  1%
  1%
  8%

Results chart

How satisfied are you with the service you get from reception staff?

  22%
  39%
  8%
  13%
  7%
  11%

Results chart

Would you recommend the practice to someone who has just moved into your local area?

  26%
  24%
  10%
  13%
  14%
  13%

Results chart

If you would not recoomend the practice to someone else, please tell us why not.

What information would you like to recieve from the practice?

How would you prefer to be contact about changes to the practice?

  37%
  16%
  48%
  7%
  9%

Please use the space below to tell us about anything you feel that is important that we may have missed.

How do you find the service you receive from the neighbouring Boots Chemist?

  23%
  41%
  25%
  2%

How satisfied are you with the waiting times to collect your prescription from the neighbouring chemist?

  12%
  38%
  31%
  6%

How satisfied are you with the stock levels at the neighbouring chemist?

  13%
  41%
  23%
  8%

How helpful to you find the staff at the neighbouring chemist?

  24%
  43%
  18%
  5%

Please add any comments you have below

Thank You for taking the time to answer the survey. Your comments help us make decisions about how the practice is run.