Patient Survey 2015/16

Number of Responses: 69

Patient Survey 2015/16

Do you have any long standing illness?

Yes 43%

No 56%

Do you have a disability?

Yes 17%

No 82%

Sex

Male 27%

Female 72%

Ability to get through to the practice by telephone

Excellent 17%

Very Good 44%

Good 28%

Fair 7%

Poor 0%

How helpful are the receptionist

Excellent 47%

Very Good 43%

Good 5%

Fair 1%

Poor 0%

Opening Hours of the Practice

Excellent 27%

Very Good 37%

Good 26%

Fair 7%

Poor 0%

Choice of Appointment times - AM Surgery (Open Surgery)

Excellent 30%

Very Good 30%

Good 18%

Fair 14%

Poor 5%

Choice of Appointment Times - PM Surgery (Appointments)

Excellent 20%

Very Good 26%

Good 24%

Fair 23%

Poor 4%

Waiting times once you arrive at the surgery for appointment

Excellent 17%

Very Good 28%

Good 33%

Fair 13%

Poor 7%

Quality of care by doctor during the consultation

Excellent 55%

Very Good 34%

Good 7%

Fair 1%

Poor 0%

Quality of care by nurse during the consultation

Excellent 60%

Very Good 28%

Good 8%

Fair 0%

Poor 0%

Quality of services provided by the surgery

Excellent 47%

Very Good 34%

Good 13%

Fair 1%

Poor 0%

Accessibility of the practice

Excellent 52%

Very Good 33%

Good 13%

Fair 0%

Poor 0%

Would you recommend this Surgery to your friends and family?

Yes 95%

No 2%

Any additional comments

Greasbrough Medical Centre

Patient Survey 2015/16

Patient Survey 2015/16