133

GILLAN HOUSE SURGERY PPG SHORT SURVEY

ARE YOU HAPPY WITH OUR SURGERY OPENING HOURS?

Here are our normal opening hours:

Monday to Friday 8.00am - 6.30pm

Our extended opening hours are:

Tuesday 6.30pm - 8.00pm

Thursday 6.30pm - 7.00pm

Saturday 9.00am - 11.00am

Extended opening hours are only for patients who have difficulty getting to the Surgery during normal opening hours. Appointments must be made in advance and telephone lines are not open during these times.

We are closed on the last Thursday of the month for staff training, from 1pm to 4pm. Urgent problems during these hours are attended by BARNDOC the out of hour’s service.

Question 1. Are you happy with the above Opening Hours?

Please say

  96%
  3%

Question 2. If you have said “NO”, when would you like the Surgery to be open?

DO YOU KNOW HOW TO GET HELP WHEH WE ARE CLOSED?

If you need to contact a doctor when we are closed then please call the out of hours service on …… 111

Thank you for your help with our Survey.

We are trying to get the views of as many patients as possible and we shall let you know the results by the end of the year.