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1. How do you get information about the Health Centre - for example regarding opening times?

  8%
  52%
  30%
  2%
  5%
  3%

Results chart


2. Does this information meet your needs?

  95%
  2%
  3%

Results chart

If no, how could it be improved?



3. Do you know that you can do the following on line?

  52%
  75%
  37%

Have you used any of the above?

  52%
  44%
  4%

Results chart


4. Generally how satisfied are you with your prescription management and re-ordering?

  64%
  29%
  4%
  3%

Results chart

If you are not satisfied, please tell us briefly about your problems with the service.


5. If you have had a telephone consultation with a doctor, have you found this:

  79%
  8%
  10%
  3%

Results chart

Do you have any comments regarding telephone consultations?


6. If you need to book a non-urgent appointment, would you prefer to ?

  72%
  24%
  4%

Results chart


7. The Patient Forum is interested in promoting health awareness to the wider group of practice patients. Which TWO subjects would you find most interesting and relevant?

  27%
  13%
  22%
  28%
  15%
  16%
  20%
  35%
  6%

8. Are you aware that the Health Centre can note on your medical records that you are a carer? (The practice has resources and contact information to support carers)

  18%
  68%
  14%

Results chart



9. If there was only thing you could change about the way Crewkerne Health Centre is run, what would it be?

It would be helpful to have some general information about yourself:

Age

Sex

  36%
  58%
  6%

Results chart

Length of time as a patient at Crewkerne Health Centre:

THANK YOU FOR TAKING THE TIME TO COMPLETE OUR 2015 PATIENT SURVEY.