We would be grateful if you would complete this survey about Dr Johnston and Partners. Your doctors want to provide the highest standard of care. Feedback from this survey will help them to identify areas that may need improvement. Your opinions are very valuable.

Please answer ALL the questions that apply to you. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers.

Thank you.

About Receptionists and Appointments

Q1 How helpful do you find the receptionists?


Q2 How easy is it to get through to someone at your GP practice on the phone?


Q3 Do you feel your privacy is protected at reception?


Q4 How easy is it to speak to a doctor or nurse on the phone at your GP practice?


Q5 If you need to see a GP urgently, can you normally get seen on the same day?


Q6 How important is it to you to be able to book appointments ahead of time in your practice?


Q7 How easy is it to book ahead in your practice?


Q8 How do you normally book your appointments at your practice? Please tick all boxes that apply.


About opening times

Q9 Is your GP practice currently open at times that are convenient to you?


Q10 Which of the following additional opening hours would make it easier for you to see or speak to someone? Please tick all boxes that apply.


Q11 Would you recommend your GP surgery to someone who has just moved to your local area?


It will help us to understand your answers if you could tell us a little about yourself

Q12 Are you?


Q13 How old are you?


Q14 Do you have a long-standing health condition?


Q15 What is your ethnic group?


Q16 Which of the following best describes you?


Finally, please add any other comments you would like to make about your GP practice: